Privacy Policy

This Privacy Policy explains how pixelOS collects, uses, stores, and shares information when families use our website and services (the "Services").

pixelOS is designed for family use and is intended to be used by a parent or legal guardian to set up and manage a child's experience.

1. Who We Are

pixelOS ("pixelOS," "we," "our," or "us") provides a creative platform where children can build apps, games, and stories with AI in a parent-managed environment.

If you have questions about this Privacy Policy, contact us at [email protected].

2. Scope of This Policy

This Privacy Policy applies to information we process through:

• The pixelOS website at https://www.pixelos.app
• Parent and child accounts
• Waitlist, onboarding, and authentication flows
• Product analytics and service reliability tooling used to operate the platform

This Privacy Policy does not cover third-party websites, tools, or services that may be linked from our Services.

3. Information We Collect

3.1 Information You Provide

Depending on how you use pixelOS, we may collect:

• Parent account details (such as name and email address)
• Login credentials and authentication data
• Child profile details entered by a parent (for example nickname, age range, and safety preferences)
• Prompts and content created in the product
• Support or feedback messages
• Waitlist form submissions

3.2 Information Collected Automatically

We may automatically collect technical and usage information, including:

• Device and browser information
• IP address and approximate location derived from IP
• Pages visited, route transitions, and feature interactions
• Diagnostic data such as timestamps, error events, and latency

3.3 Cookies and Similar Technologies

We may use cookies or similar technologies to:

• Keep users signed in
• Understand aggregate product usage
• Improve performance and reliability

You can control cookies through your browser settings, though some product functionality may be limited if certain cookies are disabled.

4. How We Use Information

We use information to:

• Provide and maintain pixelOS
• Authenticate users and secure accounts
• Deliver parent-managed child experiences
• Generate and improve in-product creative outputs
• Monitor quality, detect abuse, and troubleshoot failures
• Communicate about account activity, updates, and service notices
• Comply with legal obligations and enforce our Terms of Use

We do not sell personal information for monetary compensation.

5. Children's Privacy

pixelOS is built for children in a parent-managed context. We design our product and data practices to support child safety and privacy.

For users under 13 (or where otherwise required by applicable law), we seek to align our practices with applicable children's privacy requirements, including notice, parental controls, and deletion workflows.

Parents or legal guardians may contact us to:

• Review or request deletion of child-associated information
• Update parent-provided child profile information
• Request account closure

If we learn that personal information was collected from a child in a way that does not comply with applicable law, we will take steps to remediate, including deletion where appropriate.

6. How We Share Information

We may share information with:

• Service providers that host infrastructure, authentication, analytics, email, and operational tooling
• Professional advisers (for legal, security, audit, or compliance purposes)
• Authorities or other parties when required by law, legal process, or to protect rights, safety, and platform integrity
• A successor entity in connection with a merger, acquisition, financing, or sale of assets

We share only what is reasonably necessary for these purposes and require service providers to process data under contractual restrictions where appropriate.

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain security, fraud prevention, and abuse monitoring
• Comply with legal obligations
• Resolve disputes and enforce agreements

Retention periods vary based on data type, account status, and legal requirements. When data is no longer needed, we delete or de-identify it.

8. Data Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration.

No method of transmission or storage is completely secure. We encourage parents to use strong passwords and protect account credentials.

9. International Data Transfers

pixelOS may use service providers that process information in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.

10. Your Choices and Rights

Depending on your location, you may have rights to:

• Access personal information
• Correct inaccurate information
• Delete personal information
• Restrict or object to certain processing
• Receive a portable copy of eligible information

To submit a request, contact [email protected]. We may verify your identity before processing requests.

11. Do Not Track

Some browsers send "Do Not Track" signals. Because there is no universally accepted standard for responding to these signals, pixelOS does not currently respond differently based on such signals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last Updated" date and, where appropriate, provide additional notice.

13. Contact

For privacy questions or requests, contact us at [email protected].

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This starter legal template is provided for implementation planning and operations readiness. Review with qualified legal counsel before production reliance.